Terms of Service

Terms of Service

Effective Date: 01/24/25

Welcome to the website of Miss Meticulous Cleans ("we," "our," or "us"). By accessing or using our website (the "Site") or scheduling our cleaning services, you agree to these Terms of Service. Please read them carefully.

1. Use of Our Services

By using our Site or booking our services, you represent that:

  • You are at least 18 years old or have the legal capacity to enter into this agreement.

  • You will provide accurate and complete information when booking services.

We reserve the right to refuse service to anyone at our discretion.

2. Service Agreement

Our cleaning services are provided as described on the Site or as agreed upon during booking. Any changes to the scope of services must be communicated and approved in advance.

  • Residential and Business Cleaning: Services are tailored for upscale residences and business offices.

  • Cancellations: Cancellations must be made at least 24 hours in advance to avoid cancellation fees.

3. Payment Terms

  • Pricing: Service fees are as stated during booking. Additional charges may apply for services outside the standard scope.

  • Payment Methods: We accept cash, check, Zelle, PayPal, Venmo and CashApp. Full payment is required at the time of service unless otherwise agreed.

  • Late Payments: Unpaid invoices may incur late fees or interest as permitted by law.

4. Client Responsibilities

To ensure a successful service, clients agree to:

  • Provide access to the property at the scheduled time.

  • Secure valuables and fragile items.

  • Notify us in advance of any special instructions or hazards.

We are not responsible for issues arising from failure to meet these responsibilities.

5. Liability Disclaimer

While we strive for excellence, we are not liable for:

  • Damage or loss resulting from pre-existing conditions, wear and tear, or failure to follow our recommendations.

  • Items damaged due to improper storage or hazardous conditions.

In the event of accidental damage caused by our team, we will work with you to address the issue promptly.

6. Rescheduling and Cancellations

  • Rescheduling: Requests must be made at least 24 hours in advance and are subject to availability.

  • Cancellations: Less than 24 hours’ notice may result in a cancellation fee.

7. Intellectual Property

All content on our Site, including text, images, logos, and design, is our property or licensed to us. You may not reproduce, distribute, or use this content without our written consent.

8. Third-Party Links

Our Site may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of these websites.

9. Changes to Terms

We may update these Terms of Service from time to time. Changes will be effective upon posting on this page with the "Effective Date" updated.

10. Governing Law

These Terms of Service are governed by the laws of the state of Florida. Any disputes will be resolved exclusively in the courts of the state of Florida.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: missmeticulouscleans@gmail.com

  • Phone: 239-464-0205

  • Mailing Address: 9181 San Carlos Blvd., Fort Myers, FL 33967